FREQUENTLY ASKED QUESTIONS ABOUT PATTERN
Curious about our online ordering and loyalty solutions or how our platform works? Check out the frequently asked questions below, or reach out to us via our contact page.
Pattern Technologies specializes in food and beverage brands, offering tailored solutions for online ordering, loyalty programs, and customer engagement. Our system is designed to maximize sales with minimal setup time, and we provide ongoing support to help you grow.
If you have all the required details ready, we can launch your app in as little as 48 hours. Most clients are live within a week. The more information you provide upfront, the quicker we can get you set up.
At Pattern, we prioritize performance and conversions. Our apps come with a proven design framework that you can personalize with your brand’s logo, colors, and imagery. We've studied top-performing food apps to help you drive more sales. With over $100 million in sales generated, our focus is to help you grow your customer base quickly. While we can make certain tweaks, if you're looking for full design flexibility, Pattern might not be the right fit.
Absolutely! You can customize the points and rewards structure to suit your restaurant. Our team can also guide you with best practices based on the success we've seen across hundreds of other restaurants.
We natively integrate with POS systems and ERPs such as Microsoft Dynamics, Odoo, Revel, and Foodics. Through our partnerships with Deliverect and Grubtech, we can also connect with all major POS systems. Additionally, we offer a restaurant management portal at no extra cost.
Yes, Pattern integrates seamlessly with various CRM systems. This allows you to sync customer data, track interactions, and create personalized marketing campaigns based on customer behavior.
Yes, Pattern is built for scalability. Whether you manage a single restaurant, a cloud kitchen, or multiple brands from the same location, our platform can handle all your operations seamlessly.
There is no limit to the number of users or customers that can use your app. Whether you're serving hundreds or thousands, Pattern is built to scale as your business grows.
Yes! You can either use our pre-built marketing campaigns or create custom ones based on your specific needs.
Modern marketing means reaching your customers where they are. Pattern enables you to use your customer order data to send targeted messages across multiple platforms, including email, SMS, and push notifications, ensuring you connect with your audience at the right moments.
Loyalty programs encourage repeat business. When customers earn rewards, they are more likely to come back. This is why apps like Starbucks and McDonald's are so successful. With Pattern, you can drive more repeat orders by offering points-based rewards.
Yes, Pattern allows you to offer delivery, pick-up, foodhall, and dine-in options. You can customize each based on your operational preferences, giving your customers flexibility in how they order and experience your service. Whether they're ordering for delivery, picking up their meals, dining in, or ordering from a foodhall, Pattern ensures a seamless process for both you and your customers.
Yes, Pattern supports integrations with popular delivery platforms, allowing you to manage both in-house and third-party delivery services from a single system.
Pattern allows you to manage delivery in-house or through third-party partners. You can track delivery orders, assign drivers, and even integrate with major logistics providers, ensuring a seamless delivery experience for your customers.
Pattern’s features such as upselling prompts, customized offers, and loyalty programs encourage customers to add more to their orders. Our multi-brand ordering system has been shown to increase AOV by up to 50% compared to single-brand platforms.
Yes, we provide powerful analytics tools that offer insights into your sales, customer behavior, and campaign performance. This helps you make data-driven decisions to improve your business.
We offer 24/7 support to ensure your app runs smoothly. Our team is available to assist with any technical issues or questions you may have, from setup to ongoing management.
No technical expertise is required! Pattern is built to be user-friendly for restaurant owners. Our platform is intuitive, and our team is available to guide you through any aspect of setup or management.
Pattern supports a wide range of payment options, including cash on delivery, cards, digital wallets like Apple Pay, and other regional payment methods, making it easier for your customers to complete transactions.
Ordering through your app is often cheaper for customers since it avoids third-party commissions and delivery markups. With Pattern, you can also offer a points-based loyalty program, rewarding customers with incentives like free sides or drinks after a certain number of orders. Plus, many customers prefer supporting local businesses directly rather than using third-party apps.
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Schedule a call and book your free demo to see how we can help you grow!